Support
Something broken, something confusing, or an idea for the game? Write to us. A real person reads every message and replies — usually within two business days, and always within five.
Please include your device model and iOS version — it saves a round trip.
Common questions
How do I reset my best time?
Delete the app and reinstall it. Your best time, lifetime runs and lifetime crashes are stored only on your device — there is no account and nothing on our servers — so removing the app clears them for good. There is no way to undo it, so be sure before you do.
Why did a car pull away when I had stopped it?
That is the game, not a bug. Drivers get impatient. Hold someone at a standstill for too long and they will flash their headlights as a warning, then pull out anyway. It means you cannot simply park the whole junction and wait — you have to keep traffic moving.
How do I turn off personalised ads?
On iOS, open Settings → Privacy & Security → Tracking and switch off the permission for Road Rush. You can also turn off Settings → Privacy & Security → Apple Advertising → Personalised Ads.
Where an ad consent message applies to you, deleting and reinstalling the app clears your stored choice and shows the message again. You will still see ads either way — they will just be non-personalised. Full detail is in the Privacy Policy.
I was charged for something, or an ad broke the game
Road Rush has no in-app purchases and no subscriptions, and we never ask for payment details. If you have been charged for something presented as part of the game, it did not come from us — raise it with Apple through Report a Problem, and please tell us too so we can look into it.
If an ad froze, would not close, or took you somewhere it should not have, email us with a screenshot or a screen recording if you have one. That is usually enough for us to identify the advertiser and get it blocked.
Which devices are supported?
iPhone and iPad running a currently supported version of iOS or iPadOS. The exact minimum version is listed on the App Store page, which is always the authoritative answer. If the game is stuttering on an older device, tell us which model you are on — that is genuinely useful for us.
Is there an Android version?
Coming soon to Google Play. It is in progress and we will announce it here when it is live. There is no waiting list to join.
Do I need an account?
No. There is no login, no registration, no lives and no energy timers. Open it, try to beat your best, put it down.
How do I report a bug?
Email us and include your device model, your iOS version, and what happened just before the problem. If you can make it happen again, tell us the steps. Vague reports still help — send it anyway and we will ask if we need more.
The legal bits
Privacy Policy — what data the game handles, and how to opt out of personalised ads.
Terms of Use — the terms you agree to by playing.